Legal

Accessibility

Last updated: August 22, 2026

Skindex is committed to making our website and mobile app usable by as many people as possible, including people with disabilities. This page describes our accessibility commitment, what it covers, and how to reach us if you run into a barrier.

Our Commitment

We work to design and build Skindex so people can access core experiences using assistive technologies and accessibility settings — including screen readers, keyboard or switch navigation on supported platforms, enlarged text, and reduced-motion preferences where available.

Our goal is to align the Skindex website and app with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA where those criteria reasonably apply to our product surfaces. We do not claim full conformance at this time. Accessibility is an area of continuous improvement, and some parts of the product may not yet meet every goal.

What This Covers

This statement applies to:

  • The Skindex marketing website at https://skindex.app
  • The Skindex iOS and Android apps
  • Related web flows linked from the app (for example, account, privacy, and legal pages)

Ongoing Improvements

Accessibility is not a one-time checklist — it is an ongoing effort. As we ship new features, we review and improve labels, focus order, color contrast, touch target sizes, and assistive-technology compatibility. We prioritize fixes when accessibility barriers are reported.

Known limitations

Some parts of the product may not yet meet every accessibility goal. If you encounter a barrier, please tell us — we take those reports seriously.

Website Accessibility Options

The website includes an Accessibility button that can increase text size, increase contrast, or reduce motion. These options are saved on the device you are using and can be reset at any time. They are intended to complement—not replace—your browser, operating-system, and assistive-technology settings.

Compatibility Notes

Skindex is designed to work with current versions of major browsers (Chrome, Safari, Firefox, Edge) and with the built-in accessibility features provided by iOS and Android — including VoiceOver, TalkBack, Dynamic Type, and display-accommodation settings.

Experience may vary by device, operating system version, browser, and assistive technology. If something does not work as expected with your setup, please contact us using the details below.

Feedback and Assistance

If you have trouble using any part of Skindex because of an accessibility barrier, or if you need information in an alternative format, contact us:

Email: support@skindex.app

To help us respond quickly, please include:

  • The page, screen, or feature involved
  • The device and operating system you are using
  • The browser or app version (if known)
  • The assistive technology you use (if any)
  • A short description of the issue or what you were trying to do

We will review accessibility feedback and respond as promptly as we reasonably can.