Contact
Contact Support
Fill out the form below or email us directly. We're here to help with account issues, technical problems, billing questions, and privacy requests.
General Support
theskindexapp@gmail.com
Account, billing, technical, and feature inquiries
Privacy & Data Requests
theskindexapp@gmail.com
Data access, correction, deletion, and compliance requests
Response Time
1–2 business days
App Review test account requests responded to within 4 hours during business hours
Apple App Store / App Review
Apple App Store reviewers: test credentials and access assistance are available upon request. Email us with the subject "App Review Test Account" and we will respond within 4 hours during business hours (Monday–Friday, 9 AM–5 PM CT).
theskindexapp@gmail.comWhat we can help with
- Account login or access issues
- Practice code and connection problems
- Subscription and billing questions
- Technical bugs or app errors
- Data access and privacy requests
- Account deletion assistance
Not a medical service. Skindex support cannot provide medical advice, clinical guidance, or treatment recommendations. For medical concerns, please consult a licensed healthcare provider.